AI for guest support over WhatsApp

Automate guest questions without losing control

Check-in, access, rules, recommendations, and human handoff when needed. Fewer repetitive messages, more time for operations.

Available 24/7
Human fallback
No need to share your personal number

How your assistant answers the most common questions

Real conversations, automatic responses

Conversation 1
H

Hi, we are already in town. Can we enter the apartment now?

IA

No worries. Check-in starts at 3:00 PM and you can already access without issues. I have just sent your entry code.

Automatically answered
H

Perfect, thanks. Where can we park?

IA

You can park for free on the same street. If there is no space, there is a public parking lot 2 minutes away on foot.

Automatically answered
H

One more thing: does the code work all night? We will arrive late.

IA

Yes. The code stays active for your whole stay and it is disabled automatically on checkout day.

Automatically answered
Conversation 2
H

Hi, what is the check-in time?

IA

Hi. Check-in starts at 3:00 PM and checkout is at 11:00 AM. Do you need help with anything else?

Automatically answered
H

Where is the key?

IA

There is no physical key. You enter with the access code sent to you on WhatsApp.

Automatically answered
H

Great, and what happens on checkout day?

IA

Your code will be disabled automatically at 11:00 AM on checkout day. You do not need to do anything else.

Automatically answered

Designed for real accommodations

Less operational load for hosts, better experience for guests.

24/7 support

The assistant replies any time and escalates when needed.

Host privacy

Guests do not need your personal number to get support.

QR onboarding

Simple guest entry and immediate property context.

WhatsApp automations

Arrival, welcome and post-checkout messages without manual work.

Human handoff

When AI detects sensitive cases, it routes and notifies your team.

Complete operational flow

From initial question to resolution and follow-up.

How it works

Configure once and let the flow run.

Step 1

Activate your property

Apartment data, schedules, access and base rules.

Step 2

Connect bookings

iCal and pre-check-in flows to link real guest context.

Step 3

Automate WhatsApp

Scheduled messages and AI replies in real conversations.

Step 4

Escalate when needed

AI handles operations and routes to humans in risky cases.

Your assistant is always on. Your team steps in where it adds value.

Start free, validate the flow with your guests, and scale whenever you want.